Findings from site visits and interviews with six chronic disease management (DM) programs across the United States indicated DM programs were extremely important in the areas of patient healthcare, quality of care, and resulted in positive clinical and financial outcomes. Respondents indicated that the most important DM program was diabetes, followed closely by DM programs for congestive heart failure, chronic obstructive pulmonary disease, asthma, and depression. DM programs resulted in 30% reduction in hospital inpatient stays and 17 % savings in health plan per member per month expenditures. A policy brief is also available. Report available on request.